Kyle Burke, B.A., Director
Student Union, SU 207
(773) 442-4630

The Student Union at Northeastern Illinois University serves as a destination for our diverse community of students, faculty, staff, and visitors to relax, connect, learn, and grow through engaging programming, quality dining experiences, and exceptional conference and event services. Student Union staff operates the Welcome Desk/Box Office, which administers ID cards, the U-Pass, locker rentals, and a lost and found and sells stamps, discounted AMC movie tickets, and tickets to university events.

Welcome Desk

The Northeastern's Information Center and Box Office is conveniently located in Village Square and can help you find answers to all of your questions related to campus information and resources. 

Information Center Services Include:

  • Student, Faculty and Staff IDs
  • U-Pass Distribution
  • Tickets to Northeastern Performing Arts Concerts & Other Special Events
  • Lost and Found
  • Locker Rental
  • Discounted AMC Movie Tickets
  • Stamps

Fall 2017 Hours of Operation:

  • Monday – Friday 8:00am-8:00pm

To reach the Welcome Desk, call (773) 442-4636 or email us at

Chicago Transit Authority (CTA) U-Pass

The CTA U-Pass is an unlimited ride pass for the CTA, available to all full-time students.

Important U-Pass Information:

  • For the Spring, Summer and Fall terms, full-time is defined as 12 credit hours minimum for undergraduate students and 9 credit hours minimum for graduate students
  • The cost is $128 each semester
  • You cannot waive the fee unless you fall into one of these categories:
    • students who are para-transit dependent
    • students who are currently studying abroad
    • students who are taking all classes at UCLC (University Center–Lake County) or students who are taking all classes online only

Replacements are obtained through the Welcome Desk - the fee is $50.00

7 day passes can be provided, if available, to students who are waiting on their first Ventra Card only. Students who have lost, damaged or had their card stolen are not able to receive a 7 day pass.

I.D. Card as a Copy Card

Your Northeastern ID card can be used as a copy card at photocopiers, or to pay for printing in the computer labs and library microfilm printers.   Students, faculty, and staff must have a NEIUport NetID and NEIU ID card (with self-assigned 4-digit PIN) in order to print, scan, and photocopy on campus. Users are required to set up a four digit PIN to use their ID cards and access their print allowance. Users can set and reset their 4-digit PIN at  Registered students at Northeastern have a 7,500 point Print Quota that will reset at the beginning of each semester for which they are registered. The Print Quota can be used for printing, scanning, and photocopying on campus. For security purposes, print quota PIN and NetID PASSWORDS should not be shared among users.  Any unused Print Quota does not roll over to the following semester. There are no refunds for unused portions of the Print Quota. For those students that exceed their Print Quota, additional value can be added to the ID card at one of the “Add Value” stations located on campus. For more information on using the Northeastern ID for printing, scanning and photocopying, setting or resetting the four-digit PIN, and to view individual printing, scanning, and photocopying activity go to

I.D. Card Policy

All students enrolled in Northeastern Illinois University are required to obtain a Northeastern identification card and maintain this card in their possession while attending functions of Northeastern Illinois University. This card must be presented on demand for the purposes of official university identification. The card is available at the Welcome Desk. There is no charge for the first ID issued; however, there is a charge to replace a lost ID.  To obtain your ID card, you must present proof of registration for the current semester and a photo ID (such as a valid driver’s license).

The ID card is automatically validated upon payment of required fees each term. The ID card must be presented to check books out of the library, gain access to the Physical Education facility, pick up loan checks, vote in student elections, and enter university events. The ID card also may be used for photocopies or to pay for printing in the computer labs and the library microfilm printers.