Kyle Burke, M.A., Director
Student Union, SU-207
(773) 442-4630

The Student Union at Northeastern Illinois University serves as a destination for our diverse community of students, faculty, staff and visitors to relax, connect, learn and grow through engaging programming, quality dining experiences and exceptional conference and event services. Student Union staff operates the Welcome Desk (Information Center)/Box Office (ticket sales to university events), administers University ID cards, the U-Pass, locker rentals, and lost and found, and sells stamps and discounted AMC movie tickets.

Welcome Desk

Northeastern's Welcome Desk (Information Center)/Box Office is conveniently located in Village Square and can help you find answers to all of your questions related to campus information and resources. 

Welcome Desk services include:

  • Student, Faculty and Staff IDs
  • U-Pass Distribution
  • Tickets to Northeastern Performing Arts concerts & other special events
  • Lost and Found
  • Locker Rental
  • Discounted AMC Movie Tickets
  • Stamps

Fall 2018 Hours of Operation:

  • Monday – Friday 9:00 a.m.-9:00 p.m.

To reach the Welcome Desk, call (773) 442-4636 or email us at

Chicago Transit Authority (CTA) U-Pass

The CTA U-Pass is an unlimited ride pass for the CTA, available to all full-time students.

Important U-Pass Information:

  • For the Spring, Summer and Fall terms, full-time is defined as 12 credit hours minimum for undergraduate students and 9 credit hours minimum for graduate students
  • The cost is $155 each semester
  • You cannot waive the fee unless you fall into one of these categories:
    • students who are para-transit dependent
    • students who are currently studying abroad
    • students who are taking all classes at UCLC (University Center–Lake County) or students who are taking all classes online only

Replacements are obtained through the Welcome Desk - the fee is $50.00

7-day passes can be provided, if available, to students who are waiting on their first Ventra Card only. Students who have lost, damaged or had their card stolen are not able to receive a 7-day pass.

I.D. Card as a Copy Card

Your Northeastern ID card can be used as a copy card at photocopiers, or to pay for printing in the computer labs and library microfilm printers.  Students, faculty, and staff must have a NEIUport NetID and NEIU ID card (with self-assigned 4-digit PIN) in order to print, scan and photocopy on campus. Users are required to set up a four digit PIN to use their ID cards and access their print allowance. Users can set and reset their 4-digit PIN at  Students at NEIU who have registered for classes prior to the beginning of the semester and have no Financial or Academic holds are allocated a 7,500 point print quota which will be given at the beginning of the first day of classes in the semester for which the student is registered. A student who does not meet these requirements or registers after the first day of classes will not receive a print quota and will need to login into NEIUport, click the "Help Desk" icon and submit a support ticket through NEIU’s support application TeamDynamix or by contacting Technology Services at extension 4357 (HELP) from any house phone. The print quota can be used for printing, scanning and copying on campus MFDs and printers, and be in compliance with the university Acceptable Use of Information Technology Resources policy. Color printing is available at the Library Copy Center and the Student Lounge. Any unused print quota is removed after the last day of classes. Unused print quota does not roll over to the next semester. The print quota is not part of or related to the Computer Resource Fee and has no cash value. Users who exceed their print quota can purchase additional print points via “Add Value” stations located on campus or via credit card by logging into and choosing the “Add Credit” menu option. Additionally, users can submit Web Print jobs, request refunds (only due to hardware or toner failure), manage their printing account and change their PIN at For security purposes, print quota, PINs, NetIDs and passwords should never be shared among users. The print quota quantity is subject to change without notice.

I.D. Card Policy

All students enrolled in Northeastern Illinois University are required to obtain a Northeastern identification card and maintain this card in their possession while attending functions of Northeastern Illinois University. This card must be presented on demand for the purposes of official university identification. The card is available at the Welcome Desk. There is no charge for the first ID issued; however, there is a charge to replace a lost ID. To obtain your ID card, you must present proof of registration for the current semester and a photo ID (such as a valid driver’s license).

The ID card is automatically validated upon payment of required fees each term. The ID card must be presented to check books out of the library, gain access to the Physical Education facility, pick up loan checks, vote in student elections and enter university events. The ID card also may be used for photocopies or to pay for printing in the computer labs and the library microfilm printers.